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Updated 15 September 2026

Fiix alternatives
and the trap in its offline mode

Fiix by Rockwell Automation

Fiix has a real free tier, a major industrial vendor behind it, and genuine offline support. It also documents a trap that will cost somebody a day's work eventually, and two 2026 reviewers describe contract terms worth reading before you sign.

Why people are looking

Log out before it syncs and the work is gone

The vendor's own documentation: “If you log out of the app before it is able to sync, any changes you made while offline will be lost.”

Most people log out without thinking about it — switching accounts, handing a device over, troubleshooting something. There is nothing in that habit that warns you it is destructive, and the consequence is silent.

Credit for documenting it. But it is the kind of design where the documentation is the only thing standing between a user and losing an afternoon.

Cancellation terms two reviewers found out about late

A chief operator in July 2025 describes not using the software for a whole year and being unable to cancel because notice had to be given months before the contract ended.

A maintenance planner in March 2026 describes leaving for a competitor, and says of the support relationship that all their customer success manager could do was create internal tickets that never made any difference.

Both are quoted in full below. Neither is about the software's capabilities — they are about what happens when you want to stop using it.

Free stops at twenty-five active PMs

The free tier covers twenty-five active preventive maintenance schedules. Basic is $45 per user per month and Pro is $75.

That is a steeper ladder than MaintainX's free-to-$20 step, and worth modelling before you build a programme on the free tier.

The other side of it

What Fiix has that most of this list does not

Rockwell Automation behind it, an SAP build partnership as of March 2026, and the industrial credibility that comes with both. In a plant already standardised on Rockwell, that integration story is not a marketing line — it is the reason to choose it.

Its offline support is also genuine and broad: most features of the mobile app work without a connection, which is more than the prefetch models elsewhere on this site offer.

If you run industrial maintenance in a Rockwell environment, this is the natural choice and the free tier is a fair way in.

What users actually wrote

Verbatim, with reviewer, source and date

We are actually leaving Fiix and going to Emaint which is fully customizable and easy to work with and a much better value for the money.
Sam H., Maintenance Planner and CMMS Administrator · Capterra · 16 March 2026

The same review adds: “I have a long punch list and all my CSM could do is create VOC's that never made any difference.”

We did not use the software for a whole year, and they would not let us cancel our subscription because it had to be months ahead of time before our contract ended.
Riley C., Chief Operator · Capterra · 17 July 2025

The alternatives

Every price below is the published list price for a single user at the time of writing. Where offline behaviour is undocumented by the vendor, it says so rather than guessing.

MaintainX

Offline after pre-loading

Free

Essential $20/user/mo annual; Premium $65

Best for
A maintenance or facilities team that wants a genuinely free starting tier and a path up to procedures and asset health.
Offline
Requires a warm cache: “Before you switch to offline mode, you have to connect to the internet so MaintainX can create or update the cache.” The cache size is configurable.
Watch out for
The jump from Essential to Premium is $20 to $65 a user, and offline only works if the app was online recently enough to build its cache.
Platforms
iOS · Android · web

UpKeep

Offline, with limits

$24/user/mo

no free tier; Premium $55; Professional and Enterprise quote-only

Best for
A maintenance team that wants work orders, assets, parts and PMs in one place with real reporting behind them.
Offline
Capped, and the vendor publishes the number: Professional caches up to 5 work orders, 2 drafts and 5 task images. Enterprise raises it to between 5 and 100. Whether the cheaper tiers get offline at all is undocumented.
Watch out for
Five cached work orders is a hard ceiling on a day with no signal, and the iOS 18 floor rules out older phones still in service.
Platforms
iOS 18.0+ · Android · web

Mitti (formerly SafetyCulture)

Works offline

Free for 10 seats

Premium $24/seat/mo billed annually

Best for
A safety or facilities team at more than one site that needs forms, actions and assets in one place.
Offline
Broad. Inspections, actions, assets and reports all work offline; analytics, the template editor and the public library do not.
Watch out for
AI features are now metered per seat, and April 2026 reviewers report changes landing without migration tools.
Platforms
iOS · Android · web
Side by side with ReportWalk

Xenia

Offline after pre-loading

Contact sales

priced per location rather than per user; 14-day trial, no free tier

Best for
Multi-location restaurant, convenience and hospitality operations running brand standards across sites.
Offline
Pre-loaded, and unusually candid about it: “Open the audit on the tablet while you still have WiFi.” The vendor also states the use case is sub-2MB-per-minute sites, and that photo interpretation does not run offline.
Watch out for
Per-location pricing is the wrong shape for a single operator, and there is nothing on Capterra dated 2025 or 2026.
Platforms
iOS 14+ · Android · web

ReportWalk

Works offline

Free to start

monthly plans for higher volumes

Best for
One person who needs the report finished before they leave the site.
Offline
Photos, voice notes and answers are written to the phone first and sync when signal returns. A whole inspection can run in a basement with no bars.
Watch out for
iPhone only, and it is deliberately not a business platform — no scheduling, no invoicing, no CRM.
Platforms
iPhone · web forms in any browser

Disclosure — this is our site

Where ReportWalk fits

We are not a CMMS. No work orders, no PM schedules, no parts inventory, no asset hierarchy.

We produce the document that comes off a walk: photographs carrying GPS, time and the weather at that moment, spoken observations turned into written findings, and a branded PDF with a shareable link finished on site.

There is no contract term to give notice against, and logging out does not discard anything — everything is written to the phone's own database as you go.

Where we lose

If you need maintenance management, Fiix does a job we do not attempt, and its Rockwell integration is worth real money in the right plant.

The bit that actually stops people

Already built your template in Fiix?

Send it to us and we will rebuild it in ReportWalk by hand — same sections, same wording, usually within two or three working days. It costs nothing, you do not need an account to ask, and it stays private to you.

Send my template
Download on the App Store

Or fill in one of 248 free inspection templates in your browser — no account needed.

Questions

Does Fiix work offline?

Yes — the vendor says most features of the mobile app are available offline. It also warns that logging out before the app syncs will discard any changes made offline.

Is Fiix free?

There is a free tier covering twenty-five active preventive maintenance schedules. Basic is $45 per user per month and Pro is $75.

Who owns Fiix?

Rockwell Automation. It also became an SAP build partner in March 2026.

Also worth reading

How this page was made

Prices come from vendor pricing pages, offline behaviour from vendor help documentation, and quotes from G2, Capterra, TrustRadius, GetApp and the App Store, each carrying its reviewer, source and date. Where a claim comes from a customer rather than the vendor, the page says so. Where something is undocumented, it says that too. Software pricing changes — check the vendor before you decide, and tell us if you find something here that has gone stale.