Updated 15 September 2026
UpKeep alternatives
when five cached work orders is not enough
UpKeep publishes a number most vendors would bury: on the Professional plan, the app caches up to five work orders for offline use. If your day has more than five stops without signal, that number is the whole story.
Why people are looking
Five work orders, two drafts, five images
That is the documented Professional cache. Enterprise raises it to somewhere between five and one hundred. Whether the cheaper Essential and Premium tiers get offline access at all is not documented anywhere we could find.
Credit where it is due — almost nobody publishes their cache limits, and UpKeep does. But a plant walk, a rural route or a basement round is routinely more than five jobs, and that is the exact shape of day this product is sold for.
No free tier, and iOS 18 or nothing
Entry is $24 per user per month, Premium is $55, and Professional and Enterprise are quote-only. There is a seven-day trial and no free plan.
The app also now requires iOS 18. Plenty of working site phones are older than that, and this is the kind of requirement that turns into a hardware bill nobody budgeted for.
The reviews are the angriest we found anywhere
Two dated 2026 Google Play reviews describe updates breaking the app repeatedly, one of them in language we have quoted verbatim below rather than tidied up.
A third is included deliberately with its own ending: a reviewer complained about sort order in April 2026, said the previous fix had taken a year — and then came back to say it was fixed and the team had been attentive. Quoting the first half alone would misrepresent them, so both halves are below.
The other side of it
What UpKeep does that a phone-first tool cannot
It is a real CMMS. Work orders, assets, parts inventory, preventive maintenance schedules and the reporting to show a manager where the time went. Nothing on this page replaces that, and we are not a maintenance system at all.
It is also well backed — Accel-KKR made a growth investment in May 2026 — and the iOS app ships regularly, which is more than several products in this research can say.
If you need maintenance management rather than inspection reporting, UpKeep is in the right category and this page is the wrong page.
What users actually wrote
Verbatim, with reviewer, source and date
“worst app ive used to track maintenance. begging my company to get rid of the BS asap. its completely useless and gets worse every single time they update it. doesnt track inventory without more labor usage than paperwork. tell your management team to run as fast as they can away from these people.”
Ten other users marked this review helpful.
“Forced to use this app, or I never would. They are constantly trying to update everything, and every update breaks the app. It is often completely unusable, which makes my job super fun! Thanks upkeep! (I use the app on IOS and android, problematic on both)”
“the fact that the 'last updated' order is ascending and not descending (newest first) is really slowing me down. I sent in a request to have this fixed weeks ago but haven't heard back. the last fix took a year so I'm not holding my breath.”
The same reviewer later updated this review to say: “Yay they fixed it! They we're really attentive to my issues… Well done guys.” We include that because quoting only the complaint would misrepresent them.
The alternatives
Every price below is the published list price for a single user at the time of writing. Where offline behaviour is undocumented by the vendor, it says so rather than guessing.
MaintainX
Offline after pre-loadingFree
Essential $20/user/mo annual; Premium $65
- Best for
- A maintenance or facilities team that wants a genuinely free starting tier and a path up to procedures and asset health.
- Offline
- Requires a warm cache: “Before you switch to offline mode, you have to connect to the internet so MaintainX can create or update the cache.” The cache size is configurable.
- Watch out for
- The jump from Essential to Premium is $20 to $65 a user, and offline only works if the app was online recently enough to build its cache.
- Platforms
- iOS · Android · web
Fiix by Rockwell Automation
Works offlineFree
free tier covers 25 active PMs; Basic $45/user/mo; Pro $75
- Best for
- Industrial maintenance in a plant already standardised on Rockwell.
- Offline
- Genuine — “Most features of the mobile app are available in offline mode.”
- Watch out for
- The vendor documents a real trap: “If you log out of the app before it is able to sync, any changes you made while offline will be lost.”
- Platforms
- iOS 17+ · Android · web
Mitti (formerly SafetyCulture)
Works offlineFree for 10 seats
Premium $24/seat/mo billed annually
- Best for
- A safety or facilities team at more than one site that needs forms, actions and assets in one place.
- Offline
- Broad. Inspections, actions, assets and reports all work offline; analytics, the template editor and the public library do not.
- Watch out for
- AI features are now metered per seat, and April 2026 reviewers report changes landing without migration tools.
- Platforms
- iOS · Android · web
Xenia
Offline after pre-loadingContact sales
priced per location rather than per user; 14-day trial, no free tier
- Best for
- Multi-location restaurant, convenience and hospitality operations running brand standards across sites.
- Offline
- Pre-loaded, and unusually candid about it: “Open the audit on the tablet while you still have WiFi.” The vendor also states the use case is sub-2MB-per-minute sites, and that photo interpretation does not run offline.
- Watch out for
- Per-location pricing is the wrong shape for a single operator, and there is nothing on Capterra dated 2025 or 2026.
- Platforms
- iOS 14+ · Android · web
ReportWalk
Works offlineFree to start
monthly plans for higher volumes
- Best for
- One person who needs the report finished before they leave the site.
- Offline
- Photos, voice notes and answers are written to the phone first and sync when signal returns. A whole inspection can run in a basement with no bars.
- Watch out for
- iPhone only, and it is deliberately not a business platform — no scheduling, no invoicing, no CRM.
- Platforms
- iPhone · web forms in any browser
Disclosure — this is our site
Where ReportWalk fits
We are not a CMMS and will not pretend to be. There are no work orders, no parts and no PM schedules.
What we do is the documentation half: photographs with GPS, time and weather, voice notes turned into written findings, a branded PDF and a shareable link finished on site, all working with no signal.
There is no cache to warm and no per-item limit. Everything is written to the phone before anything reaches a server.
Where we lose
If you need maintenance management — assets, parts, PM schedules, cost reporting — we are the wrong tool entirely and MaintainX has a genuinely free tier to start from.
The bit that actually stops people
Already built your template in UpKeep?
Send it to us and we will rebuild it in ReportWalk by hand — same sections, same wording, usually within two or three working days. It costs nothing, you do not need an account to ask, and it stays private to you.
Send my templateOr fill in one of 248 free inspection templates in your browser — no account needed.
Questions
How many work orders does UpKeep cache offline?
On Professional, up to five work orders, two drafts and five task images. Enterprise raises it to between five and one hundred. Offline availability on the Essential and Premium tiers is not documented.
Does UpKeep have a free plan?
No. Entry is $24 per user per month with a seven-day trial. MaintainX and Fiix both have free tiers if that is the constraint.
What iPhone does UpKeep need?
The app requires iOS 18 or later, which rules out older handsets still in service on many sites.
Also worth reading
MaintainX alternatives
Updated 15 September 2026
Mitti alternatives
Updated 14 September 2026
BuildOps alternatives
Updated 14 September 2026
How this page was made
Prices come from vendor pricing pages, offline behaviour from vendor help documentation, and quotes from G2, Capterra, TrustRadius, GetApp and the App Store, each carrying its reviewer, source and date. Where a claim comes from a customer rather than the vendor, the page says so. Where something is undocumented, it says that too. Software pricing changes — check the vendor before you decide, and tell us if you find something here that has gone stale.