Comparison
Fieldwire
vs ServiceTitan
An honest comparison of Fieldwire and ServiceTitan — pricing, features, strengths, weaknesses, and what real users say about each.
At a Glance
Option A
Fieldwire
The all-in-one tool for the jobsite
Category
Field Platform
Pricing
$0 (Basic free)
Platforms
Web, iOS, Android
G2 Rating
4.5/5 (Unknown reviews)
Best For
Subcontractors and field teams needing mobile-first plan viewing and task management
Not Great For
Teams needing AI-powered insights or property management
Option B
ServiceTitan
Software for the Trades
Category
Field Service Management
Pricing
Unknown
Platforms
Web, iOS, Android
G2 Rating
4.4/5 (300 reviews)
Best For
Mid-to-large HVAC/plumbing/electrical contractors wanting all-in-one operations platform
Not Great For
Small solo operators; property inspection-focused workflows
The Details
Fieldwire
Pros
- +Free tier available for small teams (up to 5 users, 3 projects)
- +Transparent per-user pricing with unlimited sheets and projects on paid plans
- +Part of Hilti Group — strong backing and enterprise-grade infrastructure
- +Works offline with mobile editing for markups and as-builts
- +4,000,000+ projects worldwide — proven at scale from <$10M to >$1B projects
Cons
- −Integrations only available on Business tier ($64/user/mo) and above
- −RFIs, submittals, and change orders locked behind Business Plus ($89/user/mo)
- −API access and SSO require custom contract negotiations
- −Limited project management features compared to full-suite tools like Procore
What Reddit Says
“Excellent task management and punch list tracking on jobsites”
“Best-in-class blueprint/drawing management with markup tools”
“Free tier is generous for small contractors”
“Pricing jumped significantly after Hilti acquisition”
“Feature requests seem to go into a black hole”
“Reporting capabilities are limited compared to Procore”
ServiceTitan
Pros
- +Comprehensive all-in-one platform for residential and commercial trades
- +70+ pre-built integrations with industry-leading tools
- +Real-time costing and predictive insights for profitability
- +Strong dispatching, call recording, and marketing analytics
- +Publicly traded company (NYSE: TTAN) with long-term stability
Cons
- −Pricing not publicly listed — requires sales contact
- −Steep learning curve due to extensive feature set
- −Can be expensive for smaller businesses
- −Primarily designed for trades — not generalizable to all field services
What Reddit Says
“Best-in-class dispatching and scheduling for HVAC/plumbing/electrical trades”
“Pricebook and flat-rate pricing integration is a game-changer for revenue”
“Excellent reporting and KPI dashboards for owners and managers”
“Extremely expensive — pricing not transparent, contracts are long and aggressive”
“Onboarding takes months and is painful, steep learning curve”
“Customer support quality has declined as they've scaled”
The Verdict
Which one should you pick?
Choose Fieldwire if:
Subcontractors and field teams needing mobile-first plan viewing and task management
Choose ServiceTitan if:
Mid-to-large HVAC/plumbing/electrical contractors wanting all-in-one operations platform
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